Phone Skills in your Dealership need help?
Is your BDC, Call Center, or Internet Department under performing?
Ritschel & Associates provides aautomotivetraining you need to develop and grow your team. We train and install: Internet Departments, hire and train Sales Consultants,Call Centers, Business Development Centers (BDC), RMC, CSI Teams, Sales Managers, Greeters, Receptionist, Service Advisers any one else in your dealership who interacts with customers.
Our Team of Trainers/Coaches lead by Patrick Ritschel, will demonstrate and train to the automotive training solution you seek. And at a price you can afford. Our years of experience and commitment to quality have earned us thousands of loyal customers throughout the US, Canada, and Australia. We now bring the same exciting training workshops to your dealership. Our Internet Sales Teams are national superstars. Several of our BDC managers and Internet managers are nationally recognized for being the best in the business. Contact our pro-active resource training company today for your business development center, call center, and customer interaction training needs.
Why our Training gets RESULTS
Using state of the art tracking tools and Internet transparency we can monitor and respond to your team strengths quickly and make adjustments on the fly. If it's Phone Training, Business Development Centers, (BDC), Sales Training, or Internet Sales Training, we grow TEAMS, we improve MARKET SHARE, we improve CLOSING RATIOS, we guarantee it!
Why we are different:
We train only the most current, best practices. Our BDC's, Internet Departments, and Sales Consultants set more appointments, have more customers show for the appointments, make customers loyal, generate more opportunities to sell cars, it's that simple. We do NOT offer "Training in a box", all training solutions are custom designed to meet the goals you outline. Our training fits your culture not the other way around. Using existing tools, CRM, ILM, PPC, DMS, we make accountability the foundation for training success.
Our experienced Trainers have real world automotive retail experience and help pave the road to sales as well as decades of experience in adult learning. We don't just tell your team what to do, we sell them on why they should do what we teach, and then we SHOW them.
Every dealership we train improves, no exceptions or your money back! We will design and implement a training plan with a predicable ROI that meets your needs and budget.
We specialize in making real, sustainable change!
